Help Center

📋 Account & Login

How do I create an account?

Click Signup, add your name and email, and you’re ready to go.

I forgot my password. What do I do?

Click “Forgot Password” on the login page and follow the steps to reset it.

How do I update my account details?

🎓 Courses & Learning

How do I access my course after buying it?

Once you enroll, the course appears in your dashboard immediately. Log in to start learning.

What’s the difference between Live, Recorded, and Offline courses?

Live = real-time classes with a mentor. Recorded = watch anytime, at your own pace. Offline = in-person classes at our Gujarat centers.

Do I get a certificate after finishing a course?

Yes, most courses give you a certificate you can add to your resume or LinkedIn.

How do I join a Live session?

You’ll see upcoming live sessions in your dashboard — click to register and join at the scheduled time.

💳 Payments & Billing

What payment methods do you accept?

We accept UPI (including Google Pay, PhonePe, and Paytm), Credit and Debit Cards (Visa, MasterCard, RuPay), Net Banking across major banks, and digital wallets, securely processed via Razorpay.

I paid but don’t see my course. What now?

Can I get a refund?

All course purchases are final and non-refundable. See our Refund & Cancellation Policy for details.

🛠️ Technical Help

A video isn’t playing. What should I do?

Try refreshing the page, clearing your browser cache, or using a different browser. Still stuck? Contact support below.

The website is loading slowly.

Check your internet connection or try again in a few minutes. If the problem continues, let us know.

📩 Still Need Help?

Email us at info@rejoiceta.com or call +91 81282 59201, and we’ll get back to you within 24–48 hours.

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